Victorinox AG warrants that the Victorinox product will be free from material or manufacturer defects that appear during the course of normal use of the product for the lifetime of the product (except for electronic components and accessories as well as small leather goods, brand collection and third-party branded products where a warranty period of two years applies). For full details regarding our lifetime warranty, please visit the following link: Lifetime warranty | Victorinox International
Please read our Care tips for Victorinox Cutlery.
You can purchase Victorinox Household and Professional Knives in our Victorinox stores or from a local retailer. Use our Store Finder to find a store nearby.
The term or the declaration "stainless" means the object in question is made of high alloyed steel. Products manufactured using high alloyed steel have a high resistance to corrosion.
The terms "stainless" or "inox" is thus only partly true. If stainless steel products are not cleaned over a long period of time, aggressive substances (fruit acids, salt water etc.) are able to act on (corrode) the material.
The kind of edge applied to a blade, determines the sharpness and durability of it. When using a sharpening steel, the angle should be between 30-40°.
When resharpening with a grinding wheel, plenty of water must be used to prevent overheating or even burning of the blade. Even when using a soft polishing wheel without water, overheating must also be avoided, because the structure is changed and the resistance to corrosion, hardness and edge retention is reduced.
More information can be found in instructions for re-grinding/re-sharpening of Victorinox Household and Professional Knife blades (PDF)
Thank you for your interest in a factory tour. There is a possibility to visit the Victorinox Knife Factories in Ibach-Schwyz or Delémont (JU).
For selected small groups, we can enable a tour of one of our factories. Visits are only possible upon early request and need to be confirmed by us. Victorinox does not offer tours for individuals. It is also not possible to join another group. We do not provide food or drinks.
Guided tours in Ibach-Schwyz: Group size: 7 to a maximum of 21 people (from 16 years of age). Times: Mon - Fri between 09.30 - 12.00 and Mon - Thurs between 13.30 - 16.00.
For enquiries please contact: Victorinox AG, Schmiedgasse 57, 6438 Ibach-Schwyz, Switzerland Email: visitors.hq@victorinox.com
Guided tours in Delémont: Group size: 6 to a maximum of 50 people (for larger groups, please contact us) Times: Mon - Fri between 08.00 - 11.00 and Mon - Thu between 13.30 - 15.30.
For enquiries contact: Victorinox Swiss Army SA, Route de Bâle 63, 2800 Delémont, Switzerland Email : visitor.delemont@victorinox.com
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